Customs policies vary widely from country to country, so please contact your local customs office for further information. Alternative Brewing cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. We have no control over these charges and cannot predict what they may be. These charges must be paid by the recipient of the parcel. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. International orders may be subject to local charges. International Shipping Terms and Conditions – Customs & Duty Charges If your order is more than 2 business days late based on the above guidelines please contact us and provide your name, order number and date of order. ![]() We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. Orders placed before 3pm AEST each day will be dispatched on the same day, Monday to Friday, excluding public holidays and weekends.ĭelivery times above are estimates only. * Please note bulky/heavy orders to rural, remote & offshore areas may attract additional delivery fees. * Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible.
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